A smartphone company has put extra effort into a product that has been discontinued for years, and this is definitely a rare sight. For example: OnePlus is working hard to correct a major problem with OnePlus 3 / 3T smartphones.
A large number of OnePlus 3 / 3T users have been complaining about camera focus issues on their devices for months. So, what is discovered now is that Chinese smartphone manufacturers have reportedly provided free repair/replacement (rear camera modules) to affected users, including those whose equipment is not covered by the warranty.
While many users have clearly confirmed this, the following is a screenshot of a user who is chatting with a OnePlus customer support representative. He clearly stated that the company is providing a "warranty repair service" for camera problems, even if the device has expired.
Although the software update breakout feature is usually seen, followed by subsequent updates to fix them, but the fact that this does not happen in this case and the "warranty repair service" for the problem clearly shows that this is a hardware problem (although the software ) Updating to try to trigger hardware problems remains a mystery.
In any case, thanks to OnePlus' free repair/replacement of defective parts of your old phone (regardless of warranty). The only condition - from the screenshot showing the chat with the OnePlus customer representative - is that your device should not be damaged (this is fair).
Obviously, all you have to do is visit any of the company's dedicated service centers, or let OnePlus support staff know that they will get the affected device RMA for free.
Those who don't have a OnePlus exclusive service center in their area have also solved this problem - please see the following comments from users of similar situations.
For more details, visit the website http://ukoneplusphonerepairs.co.uk